Privacy Policy

At Nuryadi Marine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit, use, or make a purchase from nuryadimarine.com.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this website or submit your personal information through it.

1. Who We Are

This website is operated by Nuryadi Marine, a retail and wholesale marine equipment supplier serving customers in Indonesia and selected international markets.

Business Name: Nuryadi Marine
Email: sales@nuryadimarine.com
Phone: +62-821-6476-2975
Address: Jl. KH. Zainul Arifin No.7, Madras Hulu, Kec. Medan Polonia, Kota Medan, Sumatera Utara 20152, Indonesia

2. Information We Collect

We may collect personal information and technical information when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.

Personal Information

The personal information we may collect includes:

Full name
Email address
Phone number
Billing address
Shipping address
Order history and transaction details
Account login details, if you register an account
Information you provide when contacting customer support

Payment Information

Payment card or payment account details are processed by third-party payment providers during checkout, where applicable. Nuryadi Marine does not store full credit card numbers on its own servers.

Technical and Usage Information

We may automatically collect certain technical and usage-related information, including:

IP address
Browser type and version
Device type
Operating system
Pages visited and time spent on the website
Referral source and interaction data
Cookie identifiers and similar tracking technologies

3. How We Use Your Information

We use your information for legitimate business purposes, including to:

Process and fulfill orders
Provide customer support and respond to inquiries
Manage your account and order history
Send order confirmations, shipping updates, and service-related communications
Improve website functionality, performance, and user experience
Detect, investigate, and prevent fraud, abuse, or unauthorized access
Comply with legal, tax, accounting, and regulatory obligations
Measure website traffic, sales activity, and marketing performance

4. Legal Bases for Processing

Depending on your location and applicable law, we may process your personal information based on one or more of the following legal bases:

Your consent
The need to perform a contract or fulfill your order
Compliance with legal obligations
Our legitimate business interests, such as fraud prevention, website security, analytics, and service improvement

5. How We Share Information

We may share your information with trusted third parties only when reasonably necessary to operate our business, provide our services, fulfill orders, or comply with legal obligations. These third parties may include:

Payment processors, such as Stripe or PayPal, where enabled at checkout
Shipping and logistics providers, such as DHL, FedEx, UPS, and regional couriers
Website hosting, security, analytics, and technical service providers
Professional advisers, insurers, auditors, or legal and accounting providers
Government authorities or regulators where disclosure is required by law

We may also disclose information where necessary to protect our rights, enforce our policies, prevent fraud, or respond to lawful requests.

6. No Sale of Personal Information

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

7. Google Services and Similar Technologies

We may use Google services and related tools to operate, measure, and improve our website and advertising activities. These services may include Google Analytics, Google Tag Manager, Google Ads, and Google Merchant Center.

These services may collect or receive technical information, usage information, cookie data, and advertising or conversion-related signals in accordance with their own technologies and policies.

8. International Data Transfers

Because we serve customers internationally and may use third-party service providers in different countries, your personal information may be stored or processed outside your country of residence. By using our website, you acknowledge that your information may be transferred to and processed in other jurisdictions, subject to applicable legal protections.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, recordkeeping, fraud prevention, and compliance with legal, tax, accounting, or regulatory obligations.

When personal information is no longer required, we may delete, anonymize, or securely store it as permitted or required by applicable law.

10. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission over the internet or method of electronic storage is completely secure. For that reason, while we strive to protect your information, we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal exceptions
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request a copy of certain personal information in a portable format, where applicable

To make a privacy-related request, please contact us at sales@nuryadimarine.com. We may need to verify your identity before processing your request.

12. Marketing Communications

If you choose to receive promotional communications from us, we may use your contact information to send updates about products, promotions, or business news.

You may opt out of marketing emails at any time by using the unsubscribe link in the email, where available, or by contacting us directly.

13. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law to provide valid consent. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

14. Cookies and Similar Technologies

We use cookies and similar technologies to help our website function properly, improve performance, analyze traffic, enhance security, and support checkout and marketing-related features.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your actions, preferences, and session information over time.

How We Use Cookies

We may use first-party and third-party cookies for purposes such as:

Maintaining secure user sessions
Supporting shopping cart and checkout functionality
Remembering website preferences
Measuring traffic and visitor behavior
Analyzing website performance and conversions
Supporting advertising and remarketing activities, where applicable

Types of Cookies We May Use

Necessary Cookies: Required for essential website features such as security, login, cart, and checkout.
Functional Cookies: Help remember choices and improve website usability.
Analytics Cookies: Help us understand how visitors use our website and measure site performance.
Advertising Cookies: May be used to measure ad performance or support relevant advertising through trusted platforms, where applicable.

Managing Cookie Preferences

You may be able to manage cookie preferences through your browser settings and, where available, through our cookie banner or consent tools.

Please note that disabling certain cookies may affect website functionality, including login, cart, checkout, and saved preferences.

15. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before submitting personal information to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be effective once posted on this website.

17. Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Email: sales@nuryadimarine.com
Phone: +62-821-6476-2975