Terms and Conditions

Welcome to nuryadimarine.com. These Terms and Conditions govern your access to and use of this website and purchases made through it.

By accessing, browsing, or using this website, you agree to be bound by these Terms and Conditions together with our related policies, including our Privacy Policy, Shipping Policy, Return and Refund Policy, Payment Methods, and other policies published on this website.

If you do not agree to these Terms and Conditions, please do not use this website.

1. About Us

Nuryadi Marine is an independently operated marine equipment business based in Medan, North Sumatra, Indonesia. Nuryadi Marine owns and operates nuryadimarine.com and is responsible for the products, orders, customer service, and store policies presented on this website.

Throughout these Terms and Conditions, the terms “we”, “us”, and “our” refer to Nuryadi Marine, while “you” and “your” refer to the website user or customer.

2. Eligibility to Use This Website

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement under the laws applicable in your jurisdiction.
  • The information you provide to us is accurate, current, and complete.
  • You will use this website only for lawful purposes.

3. Product Information and Availability

We aim to provide accurate and current product information, including product titles, descriptions, specifications, pricing, images, and availability.

Products displayed as available or in stock on nuryadimarine.com are available for purchase based on the inventory and fulfillment information available to us at the time the product information is displayed.

We work to keep product availability accurate and current. In the event of an exceptional inventory or fulfillment issue after an order has been placed, we will contact the customer as soon as reasonably possible and provide an appropriate resolution.

  • Product specifications are based on information available from manufacturers, distributors, suppliers, and other relevant product sources.
  • Product images are intended to represent the product accurately, although packaging, labeling, or minor visual details may vary.
  • Colors and visual appearance may vary depending on the customer’s device or display settings.

4. Pricing and Currency

All prices displayed on nuryadimarine.com are listed in United States Dollar (USD), unless otherwise expressly stated.

We may update product prices when necessary. The product price applicable to an order is the price shown during checkout when the order is placed.

Unless expressly stated otherwise during checkout, product prices do not include customs duties, import taxes, brokerage charges, clearance fees, or other charges imposed by the destination country.

5. Orders and Order Acceptance

When you place an order through nuryadimarine.com, you submit a request to purchase the selected products using the information provided during checkout.

After successful checkout, we will send an order confirmation acknowledging receipt of your order.

Orders may be subject to payment verification, address verification, fraud screening, and other reasonable checks necessary to process and fulfill the order.

We may contact you if additional information or verification is required.

An order may be declined, cancelled, or adjusted in limited circumstances, including:

  • A clear pricing or product information error
  • Suspected fraud, unauthorized payment, or payment verification failure
  • Incomplete or materially incorrect billing or shipping information
  • A legal or shipping restriction affecting the destination or product
  • An exceptional inventory or fulfillment issue that prevents the order from being completed

If we are unable to fulfill a paid order, we will contact you and, where applicable, issue a refund to the original payment method in accordance with our applicable policies.

6. Payments

Payments must be made using one of the payment methods available during checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed through third-party payment service providers. Nuryadi Marine does not store full credit card numbers on its own website servers.

For information about the payment methods we accept, please review our Payment Methods page.

7. Shipping and Delivery

Shipping destinations, fulfillment information, shipping charges, processing times, and estimated delivery times are explained in our Shipping Policy and, where applicable, displayed during checkout before payment is completed.

Orders may be fulfilled and shipped from Indonesia or directly from a supplier or fulfillment partner, depending on the product, destination, and fulfillment requirements.

Estimated delivery times may be affected by customs processing, carrier disruptions, severe weather, remote delivery areas, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information. Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address, refusal of delivery, or failure to collect the shipment within the carrier’s required timeframe.

For complete information, please review our Shipping Policy.

8. Customs, Duties, and Import Charges

International orders may be subject to customs duties, import taxes, brokerage charges, clearance fees, or other charges imposed by the destination country.

Unless explicitly stated otherwise during checkout, these charges are not included in the product price or shipping charge and are the responsibility of the customer.

9. Returns, Refunds, and Cancellations

Returns, refunds, return shipping responsibility, and order cancellations are governed by our Return and Refund Policy.

Customers should review the Return and Refund Policy before completing a purchase.

10. Warranty Information

Manufacturer warranty coverage, where applicable, depends on the specific product, brand, model, and applicable manufacturer warranty terms.

Any warranty information displayed on an individual product page should be read together with the applicable manufacturer warranty terms and our Warranty Information page.

11. Account Responsibility

If you create an account on this website, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

Please contact us promptly if you believe your account has been accessed or used without authorization.

We reserve the right to restrict or suspend accounts that are used unlawfully, fraudulently, abusively, or in violation of these Terms and Conditions.

12. Acceptable Use

You agree not to use this website to:

  • Engage in unlawful, fraudulent, deceptive, or misleading activity
  • Interfere with the website’s security, performance, or functionality
  • Upload or distribute malicious code, viruses, or harmful software
  • Infringe intellectual property rights or other rights belonging to us or third parties
  • Attempt unauthorized access to our systems, accounts, or data

13. Intellectual Property and Third-Party Trademarks

Website content created by or for Nuryadi Marine, including original text, graphics, website design, and other proprietary materials, is owned by or licensed to Nuryadi Marine unless otherwise stated.

Brand names, product names, logos, trademarks, manufacturer images, and other third-party materials displayed on this website remain the property of their respective owners.

The display of third-party brand names, trademarks, or product information does not by itself imply an official affiliation, sponsorship, endorsement, authorized dealer relationship, or representation unless such a relationship is expressly stated for the relevant brand or product.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without the permission of the applicable rights holder, except where permitted by law.

14. Website Availability and Disclaimer

We aim to keep nuryadimarine.com available, secure, and accurate. However, website access may occasionally be interrupted for maintenance, technical issues, security requirements, or circumstances outside our reasonable control.

Nothing in these Terms and Conditions is intended to exclude product warranty, return, refund, consumer protection, or other rights that cannot legally be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Nuryadi Marine shall not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of, or inability to access, this website.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nuryadi Marine from claims, liabilities, damages, losses, costs, and expenses resulting from your unlawful misuse of the website, violation of these Terms and Conditions, or infringement of third-party rights.

17. Changes to These Terms

We may update these Terms and Conditions when necessary to reflect changes to our services, business operations, website functionality, policies, or applicable legal requirements.

The updated version will become effective once published on this website.

18. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Republic of Indonesia, subject to any mandatory consumer protection rights that may apply under applicable law.

If a dispute arises relating to these Terms and Conditions or use of this website, the parties should first attempt to resolve the matter amicably.

If no amicable resolution can be reached, the dispute may be submitted to the competent courts in Medan, Indonesia, subject to applicable law.

19. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Nuryadi Marine
Email: [email protected]
Phone: +62-821-6476-2972
Address: Jl. Kapten Muslim No.111, Dwi Kora, Kec. Medan Helvetia, Kota Medan, Sumatera Utara 20118, Indonesia